Loss of Frigidaire Warranty due to loss of distributor
During the 2020 pandemic, Gemaire distributors stopped selling Frigidaire equipment and honoring their warranties. This impacted thousands of Frigidare customers in SWFL, leaving them helpless for warranty needs.
About Frigidaire AC Systems:
Impact on Customers:
- Loss of Warranty Coverage: Customers who purchased Frigidaire HVAC products from Gemaire and relied on their warranty coverage may find themselves without warranty protection if Gemaire is no longer honoring Frigidaire warranties.
- Need for Alternative Warranty Service: Customers may need to seek alternative warranty service options for their Frigidaire HVAC products, such as contacting Quality Service directly for their new authorized service provider.
Steps Customers Can Take:
- Contact Quality Service Company: Customers who are affected by the change in warranty coverage should contact QSC for assistance.
- Document Purchase and Warranty Details: It’s important for customers to keep records of their HVAC purchase and warranty documentation, including proof of purchase, product serial numbers, and warranty terms. This information may be needed when seeking warranty service from Frigidaire or other service providers.
